The playbook is a collection of tried-and-true practices generously shared by experienced change practitioners.
It’s not a methodology, nor a step-by-step guide, instead it offers friendly, practical guidance on tools and approaches that have proven effective in real-world change-making.Â
We’ve called it a ‘play-book’ to encourage you to experiment and adapt these ideas in ways that suit your unique challenges and context.Â
Organised loosely around the Change Practice Framework featured in The Effective Change Manager: The Change Management Body of Knowledge (CMBoK®), 2nd Edition, this resource provides actionable examples to support your change management efforts.Â
Whether you’re seeking practical techniques or curious about what works for others in the field, this playbook is designed to inspire and support you in your change management journey.
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It’s designed for Change Professionals, like you, of all levels. It may also be useful to people associated with change such as leaders of change, project, portfolio and programme managers, or anyone who wants to develop their Change Management Capability.
It encourages curiosity and experimentation in our day-to-day change activity by providing insights, tips and methods that others have fund useful. Each section is structured with application in mind and follows the same format:
Why we do it – Value
How do we do it – Tools and techniques
When we do it – Timing/context
Who is involved – Contributors
Tips – Useful insights
Summary
The rest is up to you!
The playbook uses Five Elements of Change to group activity by focus, not phase:
When playing with the book, it’s essential to remember that it’s not intended to be a linear journey. Every change is unique in its delivery. Continuously monitoring and aligning plans, informed by data insights, ensures we remain effective in the application of our practice.
The first four Elements of Change above, are held together through continuously planning and adapting our actions, and maintaining an active focus acrosss all elements simultaneously. The fifth element wraps around the others to ensure they all integrae and inform each other.
There are 120 pages of knowledge here from experts in the field
This book would not have been possible without the generous time, commitment,, and gifting of our authors. They have shared their insights and favourite practices to help others in our change community. For this, we are truly grateful.
We would like to acknowledge and thank our reviewers. Their commitment and encouragement have been exceptional, gifting their time and ideas to make this book practical and playful. Thank you!