Change Manager & Project Manager Powerful Partnership

Change Managers and Project Managers working together can significantly enhance the success of projects by leveraging technology. Here are the key points from a recent discussion on the power of this partnership and how integrating change management early in the project lifecycle can lead to successful outcomes.

Panel Discussion Highlights:

Noelle Toomey – Dell Technologies

Noelle discusses the integration of project and change management within Dell Technologies. Her team focuses on both project and change management, ensuring seamless user engagement and technology adoption. She highlights the importance of having change management as a functional lead within the core project team. Key points include:

  • Establishing a dedicated change management team in 2015
  • Integrating change management early in the project lifecycle
  • Utilising tools like Vyond for efficient content development

Louise O’Rourke – Pebble Business Transformation

Louise emphasises the need for clear role definitions and early engagement of change managers. She discusses the benefits of overlaying change management deliverables on the programme plan and ensuring everyone understands their roles. She also shares insights on using technology for communication and feedback, including tools like Canva, SurveyMonkey, and Microsoft Forms.

Johnny Mooney – Expleo

Johnny talks about the strategic role of change management in organisational design and planning. He advocates for a one-team approach, foundational training in change management for project managers, and the establishment of a Transformation Management Office (TMO) to bridge the gap between strategic planning and implementation.

Common Challenges and Solutions

The panel addresses common challenges in the Project Manager and Change Manager partnership, such as misunderstandings about roles and late engagement of change management. Solutions include:

  • Early clarification of roles and objectives
  • Embedding change management from the start to understand and articulate the ‘why’ behind changes
  • Developing comprehensive adoption metrics to measure success

Adoption of Technology

The discussion also covers the adoption of new technologies to improve efficiency and accuracy. Key points include:

  • Leveraging AI for automating repetitive tasks and content creation
  • Using tools like Vyond for voiceovers and animations
  • Continuous improvement through stakeholder databases and advanced Excel functionalities

Emerging Trends

Looking ahead, the panel identifies emerging trends that will impact the collaboration between Project Managers and Change Managers:

  • Increased focus on strategic organisational design and planning
  • The rise of Transformation Management Offices (TMOs) to support strategic initiatives
  • The need for Project Managers to understand Change Management and vice versa

🎬 Members can watch the full webinar here 🔗 https://bit.ly/CMPM-partnership-hub

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Emily Rich
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About Barbara

Barbara Collins is a seasoned change management professional with over 25 years of experience in delivering complex transformational change for global organizations. With experience from Financial Services, FMCG, Government and Retail, she has successfully led strategic, regulatory, technology, and people-led initiatives across multiple continents, including large-scale ERP implementations and organizational redesign projects.

Her international experience has equipped her with a unique perspective on managing change in diverse cultural environments. She holds certifications in Prosci ADKAR, Prince2, and Managing Successful Programmes, and previously served as the UK Co-Lead of the Change Management Institute.

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