CEO & Board of Directors

Elections for the Board of Directors take place in the 4th quarter of each calendar year. Under the constitution Board roles run for two years with four positions coming up for election each year.  The board is made up of 4 statutory roles and 4 General Directors with designated portfolios. All of the Directors are voluntary and unpaid roles.

The current positions and the respective incumbents are:

CEO

Steffi Jackson

Paul West light background

President & Board Chair

Paul West

Vice President

Abimbola Oyekoya

Secretary

Rebecca Reti

Treasurer

Karthik Aravamudhan

General Director

Alana McIsaac

General Director

Barbara Collins

General Director

Donna Blake

General Director

Ross Allan-Pitbladdo

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    About Steffi

    Steffi Jackson has been with the Institute since 2018, first supporting key Strategic Initiatives and since 2021 as the first CEO of the Institute.

    With over 16 years of Consulting, Business and Change Management experience, Steffi has a passion for Enterprise Change Management and Organisational Change Maturity.

    Before joining the Institute, Steffi had the opportunity to set up and lead the Change Management functions for two Australian Financial Services Businesses.

    About Paul

    Paul is an experienced Board-level operator and implementer of whole system change with a broad background in organisation leadership, consulting, coaching and educating. Having delivered as a senior leader and an internal consultant in a global technology-led defence and aerospace company and as a national leader in the NHS, he now runs his own consultancy.

    Paul is based in the UK and was trained in organisation development and change by the NTL Institute for Applied Behavioural Science, where he is now a member of their faculty.

    Paul is a member of the Institute of Directors and a holder of their Diploma qualification.

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    About Abimbola

    Abimbola Oyekoya first volunteered with the Change Management Institute in 2020, she has served as a Chapter lead, Country Operation team and co-designed the Institutes DE&I strategy. She was a contributor to the CMI CMBoK 2nd edition and has added value at several Events and Global Panel sessions. 

    Abimbola has extensive experience and proven successes in effecting change through design, delivery, and implementation. She provides hands-on consultancy encompassing engaging with and delighting clients with high value delivery. 

    She has over 20 years work experience commencing work with two entrepreneur parents. Her Professional roles include Change manager, Management Consultant, Client Portfolio Manager, Team Leader, Benefit Manager, Policy & Process Manager, and Benefits Capability lead; all roles that require a change leader’s mindset for effective and efficient delivery.  

    Her background in management consulting, project delivery and ethos of knowledge transfer and continuous improvement works well with her passion for delivering customer value. 

    Abimbola is passionate about ensuring ‘the right change’ is delivered in the most effective way to create value for key stakeholders.  

    Abimbola is an enthusiastic role model and mentor and founded The Better Tribe Community to support Families migrating into the UK to successfully transition through the substantial change. 

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    About Rebecca

    Rebecca is a business transformation leader who brings over 20+ years of experience in strategy development, operating model design, and optimising strategic execution and change delivery (Governance, ePMO offerings, and Project and Change Management). With extensive experience in large-scale transformation programs, Rebecca has helped organisations scale their operations, streamline ways of working, enhance culture and capability, and align and improve their products, services, processes, and technology to meet strategic objectives.

    She has built her experience working across a range of industries in Board and leadership roles (both in-house and consulting), including health, education, insurance, financial services, transport and logistics, government, professional services, and beauty, across New Zealand, Australia, and Asia.

    Rebecca holds an Executive Master of Business (First Class Honors) and is recognised for her thought leadership in strategy execution and change management, particularly in addressing the challenges of aligning culture with strategic aspiration. 

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    About Karthik

    Karthik  is a CPA-qualified professional with 15 plus years of commercial experience spanning product and service sectors. Karthik is currently the Principal at FinXLNS, which he founded in 2018. 

    Throughout his career, Karthik has been deeply involved in large-scale business transformation initiatives, which has shaped his strong appreciation for the impact of strategic and effective management of organizational change.

    In addition to his CPA qualifications, Karthik also has a Master of Accountancy degree from University of South Australia and Bachelor of Commerce degree from University of Madras, India.

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    About Alana

    Alana is a change manager, emerging governance leader and former Chapter Lead giving her a solid insight into our membership. She has worked across the public, private and not-for-profit sectors in New Zealand in change, communications and education roles. 

    Alana has worked with some of the world’s biggest and most iconic brands, she blends boardroom rigour, PR flair and cultural insight into her practice.

    Alana is a Chartered Member of the Institute of Directors in New Zealand and Accredited Change Professional with the Change Management Institute. 

    Alongside her professional experience, she has an interest and growing expertise in risk, ethics and intercultural practice and serves on other for-purpose boards in New Zealand. 

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    About Barbara

    Barbara Collins is a seasoned change management professional with over 25 years of experience in delivering complex transformational change for global organizations. With experience from Financial Services, FMCG, Government and Retail, she has successfully led strategic, regulatory, technology, and people-led initiatives across multiple continents, including large-scale ERP implementations and organizational redesign projects.

    Her international experience has equipped her with a unique perspective on managing change in diverse cultural environments. She holds certifications in Prosci ADKAR, Prince2, and Managing Successful Programmes, and previously served as the UK Co-Lead of the Change Management Institute.

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    About Donna

    Donna is an experienced change leadership professional with a strong track record in shaping people-centred transformation across complex organisations. As Australia Co-Lead and an active volunteer with the Change Management Institute, she has worked closely with members and volunteers to strengthen community connection and advance the Institute’s strategic priorities.
     
    Donna currently leads the Change Practice at Coles Group, including its AI adoption agenda, driving large-scale organisational change that balances innovation with human impact. She brings additional governance experience from roles with the International Institute of Business Analysis, spanning policy, strategy, and member engagement.
     
    Committed to building an inclusive, sustainable, and forward-looking profession, Donna is dedicated to supporting the Institute’s continued growth and impact.

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    About Ross

    Ross is an experienced change leader with over a decade operating in the not-for-profit sector. He has delivered on a range of change programmes including technology implementation, organisation redesign and culture change. 
     
    Ross has volunteered with the Change Management Institute since 2022 establishing and co-leading the Scotland Chapter. 
     
    He holds certifications in change management, an Honours degree in Management Practice and is Chartered with the Chartered Management Institute. Ross is also a qualified coach.